FAQs
Studio FAQS
What are your COVID precautions in the studio?
In keeping with the ever-evolving CDC guidelines, masks are required for all clients in our studio, regardless of vaccination status, in the reception area. All equipment is sanitized in between each use, and each room is equipped with HEPA air purification filters. For Pilates classes, personal grip socks are required; these are available for purchase at the studio. As of May 2021, all of our teaching staff is fully vaccinated against COVID-19. We look forward to welcoming you to our space.
What is PRI Pilates? And how is it different from traditional Pilates?
We’re proud to be the only Postural Restoration Center in Illinois.
At Pilates Central Wellness we integrate the concepts of the Postural Restoration Institute with the principles of Joseph Pilates. Neurologically, physiologically and habitually the human body is asymmetrical. At Pilates Central Wellness we appreciate the normal asymmetry of the human body, especially the diaphragm; its impact on the human body and the predictable patterns the asymmetry dictates.
Our PRI Pilates classes were developed by the studio’s founder, Donna Parise Byrne PT, PRC, NCPT; they address this asymmetry and emphasize training proper diaphragmatic breath in coordination with abdominal control with each exercise. Our classes are designed to with the goal of ease of functional movement for every one’s individual ability level.
What if I have never taken Pilates before at your studio, can I still sign up for class?
Yes, of course, we would love to have you! For our in-studio apparatus classes, we require an in-person Introduction, so let’s get you started! No introduction or prior experience is required for virtual classes.
How do I pay for classes?
We offer several class packages that you can purchase prior to signing up for class, from a single class to a 20-class package. The more classes you purchase, the bigger the savings. Once you purchase a package, you can sign up for as many classes as the package allows. All class package are valid for one year, except for the single class package, which is valid for 60 days
How do I sign up for classes?
To sign up for classes, you simply log in to your account, navigate to the “Classes” page, find the class you are looking for on the calendar and sign up for the class, or add yourself to the waitlist.
Is there a cut off for signing up for class?
Classes remain open for registration until 60 minutes before the scheduled start time. Sign up as early as possible or choose a reccurring spot in class, so we can be sure you get your secure invite.
What is your cancellation policy for classes?
If you have a change of plans, you can cancel up to 24 hours prior to a group, private, or duet class for a full refund. If we don’t hear from you, it will be considered a “no show” and the class with be charged to your account.
Physical Therapy FAQs:
What insurance do you take?
All of our physical therapists are in network for Blue Cross Blue Shield PPO.
What are your self-pay rates for physical therapy treatment?
Initial Evaluation - $200
Treatment Session (55min) - $175
What is your cancellation policy for appointments?
We have a 24-hour cancellation policy for appointments.
Recorded Class Subscription FAQs:
Virtual Class FAQs: What are live stream or virtual classes?
What is a recorded class subscription?
From the comfort of your own home, you will be able to do a recorded workout taught by one of our instructors. By paying a monthly, recurring charge, you will have access to our entire library of recorded PRI Pilates classes.
We share our recordings via our scheduling platform, Bewe. A Bewe account with us is necessary to view the recordings.
What classes will be offered?
Recorded PRI Pilates classes are is offered various levels, for both mat and reformer Pilates. Instructors will use a combination of demonstration and verbal cues, plus provide modifications and progressions.
How do I pay and sign up for the recorded class subscription?
To purchase the subscription, you’ll need to create an account on Bewe via our Class Schedule page. From there, you will need to add a credit card and then purchase the subscription. After that, you simply log into your account on a computer or tablet (not a phone), click on “TV” and then choose the class you want to view
You can also call the studio at 847-251-1539 to complete the purchase over the phone.
How much is the recorded PRI Pilates class subscription?
$35, automatically renewing every month
What equipment is needed for virtual classes?
The good news is you probably have everything you need already. You do not need a reformer or any special Pilates apparatus.
A yoga mat and a place in your home to stretch out.
A device with a camera, a laptop or iPad work well, but a mobile phone will get the job done, too.
Some basic props to have on hand: small hand towel, small ball, a cushion, small hand weights, perhaps Thera-bands or rubber tubing.
What is the cancellation policy for the recorded PRI Pilates class subscription?
Contact us to cancel your subscription by email at info@pilatescentralwellness.com or by phone at 847-251-1539
Who do I contact if I have any questions?
You can reach us at info@pilatescentralwellness.com , ellen@pilatescentralwellness.com, or at (847) 251-1539.